Do you ship internationally?

Great Indoors ships internationally with the service of your choice at checkout.

What is your return policy?

To initiate your return, please email Items that are worn or damaged are not eligible for return.  

What is your policy on sale items?

All sale items are final sale. If you have a fit issue or damaged product, please email us and we will work out the best solution.


What is your shipping policy?

All items are shipped according to the service you choose at checkout. You will receive a notification with your tracking number once your order has shipped.Once the parcel is in the hands of the shipper, we are not responsible for any events that may occur during shipment. If your order is lost or damaged, please send an email to and we can work out the best solution.

Can I exchange my item? 

Please email and we will arrange a return label for you and send your exchange item for you. Items can only be exchanged once and are only available for domestic orders. International orders are not eligible for exchange at this time.

What if my items are damaged? 

If you receive damaged or defective items, please email us with a photo and we will issue a return label for you. Items will be replaced if stock is available, or you will receive store credit or a refund. 

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